Privacy Policy — LynkLogic

Last Updated: February 2026 · Operated by Roy Jacobsen

LynkLogic ("LynkLogic," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Information We Collect

a. Information You Provide Directly

Name, email address, and phone number
Business information
Payment and billing information
Messages, inquiries, and form submissions
AI conversations, prompts, and inputs submitted through our services

b. Automated & Technical Data

Usage data related to interactions with our automation systems
System logs related to workflow and system performance
Communication metadata (timestamps, routing data, delivery status)

c. Cookies & Tracking Technologies

We may use cookies, tracking pixels, and similar technologies to improve website performance, analyze usage, and enhance user experience. Users may adjust browser settings to disable cookies; however, some features may not function properly.

2. How We Use Your Information

Provide and operate automation and AI-powered services
Respond to inquiries and provide customer support
Improve, monitor, and optimize workflows and automations
Support automated decision-making (chat handling, call routing, scheduling)
Process payments and manage accounts
Communicate service-related updates and account information
Comply with legal and regulatory obligations

We do not send unsolicited SMS marketing campaigns.

2A. SMS Communications & Mobile Information

If you provide your phone number through our website, forms, or by contacting us directly, you consent to receive conversational SMS messages related to your inquiry, service request, or account activity. Messages may include responses to service inquiries, appointment confirmations, and follow-up communication.

Message frequency varies depending on user interaction
Message and data rates may apply
You may opt out at any time by replying STOP
Reply HELP for assistance
SMS consent is not shared with third parties for marketing purposes
We do not sell, rent, or share mobile phone numbers with third parties for promotional use

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. AI & Automated Decision-Making

LynkLogic uses automated systems and artificial intelligence to deliver services efficiently. This may include automated responses to messages or calls, AI-driven workflows and decision logic, and storage of AI interaction data for quality assurance and system improvement. AI data is used only to operate and improve LynkLogic services. We do not sell AI interaction data.

4. Third-Party Services

We may share necessary data with trusted third-party providers strictly for service delivery, including:

GoHighLevel — CRM and automation platform
OpenAI — AI processing services
Grok — AI services
Twilio — SMS, voice, and communication services
Payment processors (when applicable)

These providers are contractually required to protect your data and use it only for authorized purposes.

5. Data Retention

We retain personal and automation-related data for as long as your account remains active or as necessary to provide services. You may request deletion of your data at any time, subject to legal or operational requirements.

6. Your Rights & Choices

You have the right to access, correct, or request deletion of your personal data, opt out of marketing communications, and request reasonable limitations on automation data usage. Requests can be submitted using the contact information below.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including encryption, secure infrastructure, restricted access controls, and industry-standard security practices. While no system is completely secure, we take reasonable steps to protect your data.

8. International Data Transfers

LynkLogic primarily processes and stores data within the United States. We do not intentionally transfer personal data internationally.

9. Children's Privacy

LynkLogic services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Information

LynkLogic · Operated by Roy Jacobsen
1003 Washington Ave, Wauconda, IL 60084
admin@lynklogic.online